FAQ

  1. 1) How long will my coffee stay fresh?

    Coffee should last two weeks if properly stored. We recommend storing coffee in an airtight container, in a cool dark place. Keep in mind air, moisture, heat, and light may compromise freshness of coffee.

  2. 2) Can I store coffee at refrigerator/ freezer?

    Short answer: no. Coffee must be stored in an airtight container within a cool dark place such as a pantry. If coffee is stored in a refrigerator or freezer, the temperature change can compromise the integrity of the coffee. Also, coffee can absorb food flavors and odors in a freezer or refrigerator which will also affect the taste of the coffee.

  3. 3) Can I return my order?

    Unfortunately, because coffee are perishable products they are final sale and non-refundable. If there is a problem with your coffee, please contact us within 1 week of receiving your product. For more detailed information about our return and exchange policies please view our Terms of Sale.

  4. 4) How long will I receive my order?

    Upon receiving your order, it can take up to 2 business days to process, at which time our service partner will pick up and ship directly to the address you have provided.

  5. 5) When can I expect my order to be delivered?

    Shipments are expected to arrive between 1-3 business days from the day the order has been processed and shipped.

T&C

PRICING & GST

All prices are quoted in Malaysia Ringgit (MYR) and are subjected to change.

METHOD OF PAYMENT

We currently accept most major instant bank transfer with secured and trusted payment gateway (FPX).

SECURITY & PRIVACY

Every information transmitted in this website is secured at all time. We do not store any bank details at any time.

CANCEL & EXCHANGE

We did not accept cancellation after payment made. However, if your purchases does not arrived in good condition, we offer one-to-one exchange.